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Privacy Policy

Applies to: everyone who visits our sites or uses the Services. Last updated: 27 October 2026. Controller: 1WD LLC, Illinois. Contact: help@wplaunchify.com.

4.1 The short version

  • Your vault is private. What you put in it is yours.
  • We use your information to run, secure, bill and improve the Services, and to answer you.
  • We don’t sell your personal information or share it for cross-context advertising.
  • To run some features, we send information to service providers, such as an AI model answering a question, or Stripe taking a payment. They may use it only to provide that service to us.

4.2 What we collect

  • Account and contact details: name, email, phone if given, business name, plan, and sign-in records.
  • Payment details: handled by Stripe. We receive the card type, last four digits, billing country and payment status, not your full card number.
  • Your Content: files, notes, pages, messages, recordings, images and records you put in your vault. This can include health information you choose to keep in ML Health.
  • Usage information: which features you use, AI credit and storage used, purchases, device and browser information, IP address, and error logs.
  • Communications: support requests, survey answers and emails with us.
  • From others: the affiliate or publisher who referred you, and the link you bought through (which sets up your vault’s starting kit).
  • Voice conversations: if you buy Voice time and talk with Coach out loud, your speech is sent to our voice AI provider to make the spoken reply. The voice provider handles that audio under its own terms.
  • Biometric information: only if you use a feature that creates a voice or visual likeness. Talking with Coach out loud doesn’t create one. See 4.6.
  • People featured in the Expert Library: public information about them, such as name, photograph, biography, public statements, website, social profiles and published business contact details. We use it to build their Expert and to invite them to become a Partner. They can contact help@wplaunchify.com to see, correct or remove it, or use the Take-Down Policy.

4.3 How we use it

  • To build, host and run your vault and its apps, including AI features.
  • To process payments, renewals, Apps and Library purchases, refunds, affiliate commissions, and publisher and partner payouts, and to keep accurate financial records.
  • To secure the Services, prevent fraud and abuse, and enforce our terms.
  • To send service messages, receipts and, if you agree, marketing. You can unsubscribe from marketing at any time.
  • To improve the Services, using aggregated or de-identified information where we can.
  • To meet legal obligations.

We don’t use Your Content to train AI models. The outside AI providers that power the features you use handle what is sent to them under their own terms, and some may keep or use it as those terms allow. Choose what you send to AI features with that in mind.

4.4 Who we share it with

  • Service providers who work for us: payment processing (Stripe), hosting, AI model and routing providers, voice and email providers, analytics, and support tools. They may use the information only to provide their service.
  • The affiliate who referred you sees that a sale happened, and its plan and amount, so they can be paid. They don’t see Your Content.
  • Publishers whose items you buy get what they need to support their product, such as your name, email and what you bought.
  • Expert Partners see revenue and usage figures for their own Expert, never who used it or what was said.
  • People you invite into your vault see what you share with them.
  • Legal and safety: when required by law, or to protect people, the Services or our rights.
  • Business transfers: if 1WD is merged, acquired or sells assets, subject to this policy.

4.5 Cookies and analytics

We use cookies that are needed for sign-in, security, checkout and remembering your settings. We use a cookie to credit the affiliate who referred you. We use privacy-friendly analytics to understand site traffic. We don’t use advertising cookies on vaults.

4.6 Biometric information (Illinois BIPA)

  • Some optional features create a voice or visual likeness from recordings or photos. These can involve biometric identifiers or information.
  • We collect biometric information only after you give written consent in the feature itself. That consent explains what is collected, why, and for how long.
  • We use it only to provide the feature you asked for. We never sell, lease or trade it, or profit from it.
  • We share it only with the provider that runs the feature, under contract.
  • Retention: we permanently destroy biometric information when the purpose is done, when you ask, or within 3 years of your last use of the Services, whichever comes first.
  • Only the person whose voice or likeness it is (or their legal guardian) may consent. You may not upload another person’s voice or likeness without their written consent.

4.7 Children

Accounts are for adults (18+). A parent or guardian may create profiles for their own children inside their vault and control what those children see. We don’t knowingly collect personal information directly from children under 13 without a parent’s consent. If you believe a child has given us information without that consent, contact help@wplaunchify.com and we’ll delete it.

4.8 Health information

If you keep health records in ML Health, they stay in your vault and are used only to provide the features you use. This includes AI features you choose to run on them. We don’t share them for marketing. See section 1.8 of the Terms of Service about healthcare providers.

4.9 How long we keep it

  • Your Content: while your plan is active, then for the holding period after it ends, then deleted. Backups roll off within 30 days after that.
  • Payment and tax records: as long as the law requires, usually 7 years.
  • Biometric information: as set out in 4.6.

4.10 Your choices and rights

You can see, export, correct or delete much of your information from your vault and My Account. You can also ask us at help@wplaunchify.com to access, correct, delete or move your personal information, or to stop marketing. We’ll verify the request and answer within the time the law requires. Depending on where you live, you may have more rights under your state’s privacy law. We won’t treat you differently for using them.

4.11 Security

We use reasonable safeguards, including encryption in transit, access controls, and keeping service keys off customer vaults. No system is perfectly secure. To report a security problem, email help@wplaunchify.com. If a breach affects your personal information, we’ll notify you as the law requires.

4.12 Changes

We’ll post updates here with a new date, and email account holders about material changes.

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